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Cannot access OC or RDC 5.2.2 URL - 'This site can't provide a secure connection' (Doc ID 2787292.1)

Last updated on JUNE 30, 2021

Applies to:

Oracle Clinical Remote Data Capture Option - Version 5.2.1 and later
Oracle Clinical - Version 5.2.1 and later
Information in this document applies to any platform.

Symptoms

  1. You had upgraded Oracle Clinical from version 5.2.1 to 5.2.2

  2.  All the processes were started successfully.

  3. Trying to access OC (Oracle Clinical) or RDC (Oracle Clinical Remote Data Capture Option) URL's it gives the below error:

    This site can not provide a secure connection
    <SERVER_NAME>.<DOMAIN> sent an invalid response.

    ERR_SSL_PROTOCOL_ERROR



    See below example image:

Changes

 Upgraded Oracle Clinical from version 5.2.1 to 5.2.2

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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