My Oracle Support Banner

In ECM screen, the take action screen doesn't load as expected (Doc ID 2787428.1)

Last updated on JULY 01, 2021

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.


Version 8.0.7

In ECM screen, the take action pop up window doesn't load as expected. This issue happens very random. 


In Case summary page, Click Take action link on the top menu.

Issue: Take action pop up window does not load as usual.

Expected behavior: Take a action pop up should be shown like attachment.






To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.