My Oracle Support Banner

EOD Job failed with error (Doc ID 2787565.1)

Last updated on JUNE 27, 2021

Applies to:

Oracle Financial Services Lending and Leasing Cloud Service - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms


BIP cluster is not handling the requests submitted by OFSLL as expected between nodes. When the Job ID got submitted by OFSLL , it was send to Node-A but BIP internally moved the request to Node-B for processing. And after few minutes the Job fails with the below error.

getScheduledReportOutputInfo failure due to Invalid jobInstanceID

E.g: Job ID 65128 was submitted to Server 1 but BIP internally assigned it to Server 2 based on the routing algorithm..
.
ERROR
-----------------------
xception while calling report service: Client received SOAP Fault from
 
(continued...) server: oracle.xdo.webservice.exception.InvalidParametersException:
 
(continued...) ScheduleService::getScheduledReportOutputInfo failure due to Invalid
 
(continued...) jobInstanceID [64619] Please see the server log to find more detail regarding
 
(continued...) exact cause of the failure


BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, users cannot generate report during EOD. 

Changes

 

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.