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Customer Screening Realtime Issue (Doc ID 2787644.1)

Last updated on MAY 12, 2023

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

when running customer screening realtime. the application is generating cases but whenever we try to access that case we get error contact your administrator.

Error:-

java.lang.IndexOutOfBoundsException: Index: 0, Size: 0
at java.util.ArrayList.rangeCheck(ArrayList.java:653)
at java.util.ArrayList.get(ArrayList.java:429)
at jsp_servlet._solution._cm.__opencasecs._jspService(__opencasecs.java:613)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:35)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:286)
Truncated. see log file for complete stacktrace

Cause

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In this Document
Symptoms
Cause
Solution
References


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