My Oracle Support Banner

Customer Screening Realtime Issue (Doc ID 2787644.1)

Last updated on OCTOBER 01, 2021

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

when running customer screening realtime. the application is generating cases but whenever we try to access that case we get error contact your administrator.

Error:-

java.lang.IndexOutOfBoundsException: Index: 0, Size: 0
at java.util.ArrayList.rangeCheck(ArrayList.java:653)
at java.util.ArrayList.get(ArrayList.java:429)
at jsp_servlet._solution._cm.__opencasecs._jspService(__opencasecs.java:613)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:35)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:286)
Truncated. see log file for complete stacktrace

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.