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Type Ahead and Drop-down Does Not Work at Units Field on Edge (Doc ID 2787647.1)

Last updated on JULY 22, 2021

Applies to:

Oracle Argus Safety - Version 8.2.3 and later
Information in this document applies to any platform.

Symptoms

At Case Form >> Products >> Dosage Regimens >> Units field, type ahead and drop-down does not work when accessing by Microsoft Edge.
The same issue is observed at all code list driven fields on Case Form.
The same issue is not observed when operating on Google Chrome. The issue is observed only when operating on Microsoft Edge.

Steps to Repeat:

  1. Invoke Google Chrome and log in to Argus Safety on it.
  2. Open any existing case by Case Form or create a new case and open it.
  3. Go to Case Form >> Products tab.
  4. Scroll down to Dosage Regimens block and put cursor on Units field.
  5. Type "milli" in the Units field. --->Drop-down list appears appropriately.
  6. Invoke Microsoft Edge and log in to Argus Safety on it.
  7. Open any existing case by Case Form or create a new case and open it.
  8. Go to Case Form >> Products tab.
  9. Scroll down to Dosage Regimens block and put cursor on Units field.
  10. Type "milli" in the Units field. --->Nothing happens. Triangle icon appears at the most right in the field but nothing happens even clicking the triangle icon either.

Cause

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In this Document
Symptoms
Cause
Solution
References


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