My Oracle Support Banner

ECM 808 | After Clicking On The View Event Details The Screen Becomes Unresponsive (Doc ID 2787719.1)

Last updated on MAY 24, 2023

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

Screen becomes unresponsive upon selecting multiple events and trying to view.

Simulation Steps :-

1. Login to ECM.

2. Go to Search cases.

3. Click on any case.

4. Go to Event Details tab.

5. Under Event List grid , select multiple events and click on View Event Details

6. Screen freezes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.