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C1-BCSSL Batch Is Failing With ORA-00600 Error (Doc ID 2788279.1)

Last updated on JULY 07, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.9.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v2.9.0.0.0, C1-BCSSL batch is getting ORA-600 error

C1-BCSSL batch is resulting in Database crash with ORA-600 error.
ORA-00600: internal error code, arguments: [kjbmperr:2], [25], [25], [0xBDECF5718], [2243601], [171], [], [], [], [], [], []

From Database Logs/trace files and Debug logs of BCSSL batch, following are are the observations:
a) Database is crashing during REMASTER-ing database blocks.
b) UPDATE statement is triggering REMASTER-ing of database blocks.

Kindly review and see if the UPDATE statement can be tuned to improve performance/prevent heavy remastering which eventually causes this ORA 600 error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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