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Agile MCAD Connector Does Not Start. The "Error: Could not create the Java Virtual Machine" and "Error: A fatal exception has occurred. Program will exit." Appears (Doc ID 2788283.1)

Last updated on JUNE 30, 2021

Applies to:

Oracle Agile PLM MCAD Connector - Version 3.6 and later
Information in this document applies to any platform.

Symptoms

Agile MCAD connector does not start after a Windows system update.

FACT

The MCAD connector worked up until the Windows system update

ERROR MESSAGE

Error: Could not create the Java Virtual Machine.
Error: A fatal exception has occurred. Program will exit.

STEPS
Launch the MCAC connector from the CAD application

Changes

JRE 32 bit version and 64 bit version are updated

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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