system selects accounts in invalid status (closed ) also for payments.transaction and fails with error (Doc ID 2788446.1)

Last updated on JULY 04, 2021

Applies to:

Symptoms

ACTUAL BEHAVIOR
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As per payment hierarchy setup, only active accounts should be considered for payment transaction. However system selects accounts in invalid status (closed ). During payment transaction fails with error

 EXPECTED BEHAVIOR
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System should consider as per the set up defined in payment hierarchy and post payment transaction accordingly.

STEPS
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The issue can be reproduced at will with the following steps:

1. Select an Active Master account have 4 associated account. Out of the 4 associated account, one account should be in closed status
2. Post a payment transaction via web service to the master account
3. System should process the payment as per the payment hierarchy defined.

Changes

Cause

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