system selects accounts in invalid status (closed ) also for payments.transaction and fails with error
(Doc ID 2788446.1)
Last updated on JULY 04, 2021
Applies to:
Oracle Financial Services Lending and Leasing Cloud Service - Version 14.10.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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As per payment hierarchy setup, only active accounts should be considered for payment transaction. However system selects accounts in invalid status (closed ). During payment transaction fails with error
EXPECTED BEHAVIOR
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System should consider as per the set up defined in payment hierarchy and post payment transaction accordingly.
STEPS
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The issue can be reproduced at will with the following steps:
1. Select an Active Master account have 4 associated account. Out of the 4 associated account, one account should be in closed status
2. Post a payment transaction via web service to the master account
3. System should process the payment as per the payment hierarchy defined.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |