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Printing Issue with Chrome and Edge Browsers in Agile PLM 9.3.6 (Doc ID 2789241.1)

Last updated on JULY 05, 2021

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

When using Chrome or Edge Web Browser Agile PLM print button is NOT working.

  1. Open document item
  2. From Actions menu select [Print]
  3. Print Options opens. Select "Title Block Tab Only"
  4. Select [Print]
  5. Small window opens for 1 second and then closes. No [Print] dialog box opens

When using Internet Explorer or Firefox Web Browser Agile PLM is behaving as expected.

  1. Open document item
  2. From Actions menu select [Print]
  3. Print Options opens. Select "Title Block Tab Only"
  4. Select [Print]
  5. [Print Preview] dialog box opens, also in front of Print Preview Window a [Print] dialog box opens

Cause

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In this Document
Symptoms
Cause
Solution
References


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