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OHI 3.20.2.0.9:Claims Are Pending With Msg - Duplicate Adjudication Cases Found For Insurable Entity (Doc ID 2791172.1)

Last updated on JULY 14, 2021

Applies to:

Oracle Health Insurance Claims Adjudication - Version 3.20.2.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 3.20.2.0.0 version, Processing

ACTUAL BEHAVIOR
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OHI 3.20.2.0.9:Claims are pending with msg - Duplicate adjudication cases found for insurable entity
The customer processes about 5k inpatient claims on patch .9 and issue was reproduced for about 18 claims.

Cause

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In this Document
Symptoms
Cause
Solution
References


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