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Unable To Reverse The Payment Through Webservice (Doc ID 2791259.1)

Last updated on JULY 20, 2021

Applies to:

Oracle Financial Services Lending and Leasing Cloud Service - Version 14.10.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Unable to reverse the payment through webservice when payment reference is null.

ERROR
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 "StatusDetails": "No payment details found for the given details"

STEPS
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The issue can be reproduced at will with the following steps:
1. Onboard accounts ( with primary and associated accounts)
2. Make a payment (Ensure that payment should go only to associated accounts)
3. Try to reverse the same without payment reference

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, customer having issue while payment using webservice.

Cause

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In this Document
Symptoms
Cause
Solution


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