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Encountered Error, "F2 Value Is Missing" When Activating Crew Due To Host System Setting (Doc ID 2791475.1)

Last updated on JULY 14, 2021

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.3.0 and later
Information in this document applies to any platform.

Goal

A user inactivated a crew. When it was time to activate the crew, the pop-up error, "F2 Value is missing" displayed.

The debug trace shows this line as the last statement:


We notice business service M1-CHKSRQSH sends 2 parameters to query zone M1-CHKSRQSH. However, only F1 was defined and F2 was not defined and yet it is required on both business service and SQL in query zone. Script M1-CrShSycM is only executed if External System is configured on Crew page. As a workaround, we removed the external system, activated crew, and put back the external system.

Solution

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