My Oracle Support Banner

The Response Message From MDM To CCB Is Being Diverted To The Display Profile Creating Error Queue (Doc ID 2791661.1)

Last updated on SEPTEMBER 19, 2022

Applies to:

Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version and later
Oracle Utilities Framework - Version to [Release 4.3 to 4.4]
Information in this document applies to any platform.


On : version, Installation

The response message from MDM to CCB is being diverted to the Error Queue because of the error encountered below. This jar file is introduced by CCB

Error Log:
- 2021-06-03 22:49:23,756 [[ACTIVE] ExecuteThread: '22' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR (ejb.mdb.RequestContextFactory) Display Profile creating error, xml document processing
java.lang.IllegalArgumentException: Illegal character in name: ''.
  at org.dom4j.QName.validateName( ~[dom4j-2.1.3.jar:?]
  at org.dom4j.QName.( ~[dom4j-2.1.3.jar:?]


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.