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Demantra Simulation Engine Workflow is not Completing (Doc ID 2791704.1)

Last updated on JULY 22, 2021

Applies to:

Oracle Demantra Demand Management - Version 12.2.6.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6.3 version, Engine,

When executing Start Simulation Engine workflow, the engine is started in Simulation mode. When executing Stop Simulation workflow, the Engine got Stopped.  However the Start Simulation eEngine workflow turned into Red Color and work flow does not end normally.
The following error occurs in collaborator.log file:

ERROR
-----------------------
[External_Process_Reader_12] DEBUG appserver.exe_step: ODPM-20239: Schema:'Start Simulation Engine', Step:'Step':ERROR>/u01/Demantra/Engine/Start_Simulation2K.sh: line 50: 639 Killed ./EngineManager 99 $PROFILE_ID
[ExeStepExecutionThread] DEBUG appserver.exe_step: ODPM-20238: Schema:'Start Simulation Engine', Step:'Step':finished.
[WFProcess_9] ERROR dpweb.general: #################################### Step Failure. ####################################
[WFProcess_9] ERROR dpweb.general: Process ID: 1082968 Schema ID: 1859 Schema name: 'Start Simulation Engine' Step ID: 'Step2' Step name: 'Step' Error description 'Program internal error:'
[WFProcess_9] ERROR dpweb.general: ######################################################################################


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Demantra Local Application
2. Go to Workflow Manager
3. Run a workflow that start engine in simulation mode.
4. After the engine starts in simulation mode, run an workflow that kills the simulation engine.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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