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Unable To View Files Using AutoVue From Web Center Content (WCC), Getting Error: "Illegal character in path at index" (Doc ID 2791921.1)

Last updated on NOVEMBER 12, 2021

Applies to:

Oracle AutoVue VueLink Integration - Version 21.0.2 and later
Information in this document applies to any platform.

Symptoms

When using AutoVue 21.0.2 and VueLink 21.0.1 for Web Center Content (WCC), when trying to view a file from WCC using AutoVue the following error occurs in the AutoVue UI:

Error:

java.lang.Exception: Illegal character in path at index XX: dID=XXXXX&Markup_BasedID=0&Format=image/png&Ext=png$>&EditMode=0

If the problem is due to the Java JDK version, the following error will also be seen in the ucmvuelink.log file:

ERROR [ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)' [null:-1] - Failed to decrypt authorization content java.security.InvalidKeyException: Illegal key size or default parameters

Steps to reproduce:

  1. Setup AutoVue 21.0.2 with WCC using VueLink 21.0.1.
  2. Add a file to WCC.
  3. Try to view the file using AutoVue.
  4. Notice the error on the UI

Cause

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In this Document
Symptoms
Cause
Solution
 Steps to enable the Encryption Algorithms
  
Steps to upgrade the Java JDK version on WLS
References


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