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Importing Users From LDAP Or From LDIF File Only Brings in the Username to P6 (Doc ID 2792430.1)

Last updated on JULY 16, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When importing users into P6 EPPM via LDAP, only the username is imported, no other attributes are imported.

EXPECTED BEHAVIOR
-----------------------
The username, actual name, email address and phone number to be imported.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.  Login to P6 EPPM as an Admin Superuser.
2.  Go to 'Administration > User Administration'.
3.  Select 'Add > Users from LDAP or Users from LDIF'.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the remaining fields for the users need to be updated manually.

Cause

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In this Document
Symptoms
Cause
Solution


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