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Table Export ESI Timing Out On A Regular Basis Causing Export Job To Fail (Doc ID 2792487.1)

Last updated on JULY 20, 2021

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 5.2.0.0.0 version, RateManager

ACTUAL BEHAVIOR
---------------
Table Export ESI timing out on a regular basis causing export job to fail

String[] tabVarIds = new String[]{"855"};
String[] tabrevisionIds = new String[] {"3"};
boolean isExported = esiRateManager.exportMultipleTableVariablesDataToExcel("//ohcolnas0150/STtemplates/Output/ScenarioPlanner_9821.xlsx", "",false, false, 1, 1399, tabVarIds, tabrevisionIds, 500, true,"", "1021");

Our other manual table query also times out from time to time using Ruby.

 

EXPECTED BEHAVIOR
-----------------------
ESI Table export should not time out.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot perform ESI table export.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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