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To Do Creation Should Allow For Selection Of Meter SP ID Vs. Multi Item SP ID (Doc ID 2792568.1)

Last updated on JULY 21, 2021

Applies to:

Oracle Utilities Customer to Meter Base - Version 2.7.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.7.0.3.0 version, Installation and Patching

ACTUAL BEHAVIOR
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To Do creation should allow for selection of Meter SP ID vs. Multi Item SP ID

We have service agreements with multiple service points associated with them; the meter service point and other auxiliary service points such as a backflow preventer device. When the TD-BSERR job creates a to do entry, it uses the first service point it finds. While technically correct, the to do should really be connected to the meter service point.

Cause

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In this Document
Symptoms
Cause
Solution
References


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