My Oracle Support Banner

MetaSolv Solution Application Problems After Install/Deployment - "Error 500" Opening Runtime Information Page. "ORA-06576", "GenericStartup.init() failed", "ORA-00942", and "SystemManager returned error code -1" Errors During WebLogic Server Startup. (Doc ID 2793921.1)

Last updated on DECEMBER 28, 2023

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

After deploying the MetaSolv Solution application, accessing the MetaSolv Solution AppServer Runtime Information page throws a "Error 500--Internal Server Error". There are also numerous errors during WebLogic Server startup even though the health state of the nur.ear application indicates "OK" in the WebLogic Server Administration console.

* "ORA-06576" and "GenericStartup.init() failed" error in the ${SERVER_NAME}.mss.log during WebLogic Server startup.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.