Special Characters From Narrative Text Are Found While Printing The Case Summary Page In ECM 807 (Doc ID 2795065.1)

Last updated on JUNE 13, 2022

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Special characters from Narrative text are found while printing the case summary

Steps to reproduce the issue

1.Login to ECM Application

2.Open a case and Go to Narrative tab to enter the Narrative text and save it.

3.Click on the Print button & then View PDF.

4. The downloaded PDF contains &nbsp (attached screenshot)

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