Convergence Not Displaying Email Containing Only Attachment Without Body Text
(Doc ID 2795227.1)
Last updated on APRIL 25, 2023
Applies to:
Oracle Communications Convergence - Version 3.0.2 and laterInformation in this document applies to any platform.
Symptoms
Unable to display a message in Convergence which only contains an attachment without the body text
Accessing the same email via external clients (Outlook, Thunderbird) the attachment is displayed correctly.
The following error is getting displayed onto Convergence:
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |