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Incorrect Due Date is Set for Followup Report (Doc ID 2796712.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.2.2 and later
Information in this document applies to any platform.

Symptoms

An incorrect Due Date is set for Followup Report after a case is unlocked with Significant Followup and previous Non-significant Followup is changed to Significant.

Steps to Repeat:

  1. Book-in a serious related case with initial and safety receipt dates 01-Jun-2021.
  2. Before locking the case for distribution, add a non-significant FUP with receipt date 02-Jun-2021.
  3. Lock the case for distribution. Click Auto-schedule. --->Initial report is scheduled with Due Date 16-Jun-2021. This is correct.
  4. Mark the report as submitted.
  5. Unlock the case with a significant FUP and receipt date as 15-Jun-2021.
  6. Before locking the case for distribution, mark FUP#1 (receipt date = 02-Jun-2021) as significant.
  7. Lock the case for distribution. Click Auto-schedule. --->FU#1 report is scheduled with Due Date 17-Jun-2021. This is incorrect.

Cause

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In this Document
Symptoms
Cause
Solution
References


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