Acollect Failed after Enabling SAML-SSO (Doc ID 2797081.1)

Last updated on MAY 16, 2023

Applies to:

Symptoms

Acollect failed with the following errors in <ACOLLECT_HOME>/logs/Acollect_Log.txt:

Error:

exec-sdk:
[SdkCollector] File xxxxxxx/acollect/bin/../logs/SDK/ServerAPIProperties.txt was created
[SdkCollector] Executing request: GET http://<APPSERVERHOSTNAME>:<PORT>/Agile/default/login-cms.jsp/ServerAPIProperties HTTP/1.1
[SdkCollector] HTTP response code for http://<APPSERVERHOSTNAME>:<PORT>/Agile/default/login-cms.jsp/ServerAPIProperties: HTTP/1.1 500 Internal Server Error
[SdkCollector] Response content length: 833
[SdkCollector] Error saving property sys.agile.version.stringto properties file ../work/sys.properties. Error:null
[SdkCollector] java.lang.NullPointerException
[SdkCollector] at java.util.Hashtable.put(Hashtable.java:460)
[SdkCollector] at java.util.Properties.setProperty(Properties.java:166)
[SdkCollector] at com.agile.tools.acollect.util.Helper.setFileProperty(Helper.java:1114)
[SdkCollector] at com.agile.tools.acollect.task.SdkCollector.execute(SdkCollector.java:68)
[SdkCollector] at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:293)
[SdkCollector] at sun.reflect.GeneratedMethodAccessor10.invoke(Unknown Source)
[SdkCollector] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
[SdkCollector] at java.lang.reflect.Method.invoke(Method.java:498)
[SdkCollector] at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106)
[SdkCollector] at org.apache.tools.ant.Task.perform(Task.java:348)
[SdkCollector] at org.apache.tools.ant.Target.execute(Target.java:435)
[SdkCollector] at org.apache.tools.ant.Target.performTasks(Target.java:456)
[SdkCollector] at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1405)
[SdkCollector] at org.apache.tools.ant.Project.executeTarget(Project.java:1376)
[SdkCollector] at org.apache.tools.ant.helper.DefaultExecutor.executeTargets(DefaultExecutor.java:41)
[SdkCollector] at org.apache.tools.ant.Project.executeTargets(Project.java:1260)
[SdkCollector] at org.apache.tools.ant.Main.runBuild(Main.java:857)
[SdkCollector] at org.apache.tools.ant.Main.startAnt(Main.java:236)
[SdkCollector] at org.apache.tools.ant.Main.start(Main.java:199)
[SdkCollector] at org.apache.tools.ant.Main.main(Main.java:287)

Steps to Reproduce:

1. Run Acollect by referring to the steps mentioned in the KM 1518524.1.

Changes

 Enabled SAML-SSO.

Cause

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