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Documaker Dashboard Does Not Display Properly Due To Java.lang.NullPointerException Error (Doc ID 2797561.1)

Last updated on AUGUST 10, 2021

Applies to:

Oracle Documaker - Version 12.6.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.6.4 version, Documaker Studio

We occasionally experience a problem where we are unable to view information on the Documaker Dashboard due to an error window opening with the message java.lang.NullPointerException. Signing off and signing back on does not correct the problem. Once a user starts receiving the error message, they continue to receive it until the WebLogic services are reset or waiting a day or two.


Cause

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In this Document
Symptoms
Cause
Solution
References


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