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Unable To Set Event Decision For CS Cases (Doc ID 2797863.1)

Last updated on AUGUST 12, 2021

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

Unable to set event decision for CS cases

Steps to reproduce the problem:

Login to ECM using an analyst or supervisor user
Choose a CS case
Try to set the event decision using the set decision hyper link
One error message gets displayed and if we click ok then the event decision window opens
But we are unbale to select any option from the drop down list available



Cause

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In this Document
Symptoms
Cause
Solution
References


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