Restriction on setting of the case 'Event Decision' and editing 'Comments' (Doc ID 2797943.1)

Last updated on AUGUST 12, 2021

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.7 and later
Information in this document applies to any platform.

When case is in closed Status, needs to impose a restriction on setting of the case ‘Event decision’ and editing ‘comments’ in the ECM.

Steps to reproduce:

Open a CS case >go to Customer Screening Tab > select event > check decision and Comments fields.

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In this Document

Symptoms

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