First Bill Start Date Issue
(Doc ID 2798096.1)
Last updated on AUGUST 09, 2021
Applies to:Oracle Utilities Customer Care and Billing - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
**Disclaimer:** This KM article may include the following abbreviations:
SQ - Service Quality
MDM - Meter Data Management
SA - Service Agreement
FA - Field Activity
MR - Meter Read
On : 184.108.40.206.0 version, ENV - Environment
first bill start date issue
Summary of the issue: for example
Create an order to the customer with date 1-3-2021
Meter installed on 21/4/2021
Note: User using MDM and usage request
When generating the first bill to the customer, it takes the Date from 1-3-2021 not 21/4/2021, although on Calculation audit Read details SQ , it takes the date 21/04/2021
User need the start date of the bill to be the same as Calculation audit Details SQ
(User need the period and usage period start date to be the date of installation not date of contract)
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document