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Purchase Product For Prepaid Account Creates Sub-balance Instead Of Deducting The Existing One (Doc ID 2798351.1)

Last updated on MAY 23, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

Scenario:

Having a Prepaid Account with an initial amount of -1.97 PPB (a non-currency balance element)  with balanceItemId = 2, after purchasing another product it is expected that -1.97 should be reduced to -0.97 since the product debits 1 to the PPB balance element. Instead, it created a new sub-balance with a positive amount of 1 PPB   with balanceItemId = 6.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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