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Error:'Please make sure<user-path> or <group-path> is right. job was cancelled due to this' in Lightweight Directory Access Protocol(LDAP) Synchronization (Doc ID 2798354.1)

Last updated on AUGUST 16, 2021

Applies to:

Oracle Agile PLM Framework - Version 8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

LDAP sync error: 'Please make sure<user-path> or <group-path> is right. job was cancelled due to this'


ERROR

Please make sure<user-path> or <group-path> is right. job was cancelled due to this


STEPS

The issue can be reproduced at will with the following steps:
1. Login Agile Java Client
2. Click on 'Java Client: Admin > User Settings > Users > Refresh Users From LDAP' to Synchronize LDAP Users
3. Synchronization fails with error
4. Run utility : '<Agile_Home>/agileDomain/bin/migrateUsersToDB.sh (migrateUsersToDB.cmd)'- Synchronization fails.

Changes

 None in Agile.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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