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*ERROR* JMCrewManager::crewArrived - Can not set arrival time in the future - Mobile Crew Status is Not Changing When Arrived to Event (Doc ID 2799389.1)

Last updated on AUGUST 27, 2021

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.2.0 and later
Oracle Network Management for Utilities - DMS - Version 2.3.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.3.0.2.0 version, Web Workspace


Mobile Crew status is not changing

For Mobile Crews in NMS, the crew status cannot be changed from ENR to ONS.

Receiving error as "Could not change crew arrival status".


Expected
Crew should be able to be set to ONS from a ENR status

Changes

 This issue recently started occurring for no obvious reason.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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