My Oracle Support Banner

Commerce Platform 11.3.2: Error When Viewing the Project in BCC after Applying Fixpack 17 (Doc ID 2799796.1)

Last updated on AUGUST 22, 2021

Applies to:

Oracle Commerce Merchandising - Version 11.3.2 and later
Information in this document applies to any platform.


On : 11.3.2 version, Catalog Management

When attempting to view assets from the projects in BCC, the following error occurs.

An unexpected error occurred while retrieving this project's assets on Thu Aug 04 2021 10:31:31 GMT-0500 (Central Daylight Time). Please contact your administrator if this error is unresolvable

The issue can be reproduced at will with the following steps:
1. Apply the latest fixpack 17 to 11.3.2 oracle commerce platform
2. Login to BCC and create a project.
3. Update items and click on the project name to view the assets.


 The fixpack 17 was applied on commerce version 11.3.2


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.