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Commerce Platform 11.3.2: Error When Viewing the Project in BCC after Applying Fixpack 17 (Doc ID 2799796.1)

Last updated on AUGUST 22, 2021

Applies to:

Oracle Commerce Merchandising - Version 11.3.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.3.2 version, Catalog Management

When attempting to view assets from the projects in BCC, the following error occurs.

ERROR
-----------------------
An unexpected error occurred while retrieving this project's assets on Thu Aug 04 2021 10:31:31 GMT-0500 (Central Daylight Time). Please contact your administrator if this error is unresolvable


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Apply the latest fixpack 17 to 11.3.2 oracle commerce platform
2. Login to BCC and create a project.
3. Update items and click on the project name to view the assets.

Changes

 The fixpack 17 was applied on commerce version 11.3.2

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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