My Oracle Support Banner

CDI Gantt Chart Not Displaying All Crew Shifts When Number Of Shifts In Dispatcher Scope Exceeds 500 (Doc ID 2800387.1)

Last updated on AUGUST 30, 2021

Applies to:

Oracle Real-Time Scheduler - Version 2.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.3.0.3.0 version, Common Dispatcher Interface

ACTUAL BEHAVIOR
---------------
CDI Gantt Chart Skipping Crew Shifts When Gantt Chart Filter Is Applied

When we are selecting multiple dispatch areas to monitor, and applying a filter from Gantt chart, the crew shift records start from 1 week after instead of today or tomorrow. Therefore, many Shifts are not displayed.  This is observed only when we increase the number of dispatch areas to more than 2.

Impact: Planners are unable to use the filter as it removes the visibility of several engineers from Gantt

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.