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Unable to Delete Customer Using Case Log with Parent Person Name Longer than 30 Characters (Doc ID 2801101.1)

Last updated on AUGUST 23, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.9.0.0.0 to 2.9.0.0.0 [Release 2]
Information in this document applies to any platform.

Symptoms

On : 2.9.0.0.0 version,

System error while deleting customer with at least 30 characters name via case logs.
This issue can be replicated if the log is created via DTO with a length that is longer or at least 30 characters.

ERROR
-----------------------
System Error. Please see logs for more details.

Cause

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In this Document
Symptoms
Cause
Solution
References


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