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Approver Not Able To See 'Approve/Reject' Button On Funding UI (Doc ID 2801192.1)

Last updated on AUGUST 26, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.5.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.5.0.3.0 version, ENV - Environment

On funding UI,the Approver is not able to see 'Approve/Reject' buttons. User is getting to do, and on clicking on the link, is able to navigate to funding UI which does not show any buttons. Ideally The Approver is eligible for 'Approve/Reject' buttons.
User is having both preparer and approval access, whereas the preparer user is expired. The user has an expired preparer role still the code is not able to enable the button for approval role (user has valid Approver role). Seems like the expiry date is not getting considered in the user role check of having preparer and approval user.

Cause

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In this Document
Symptoms
Cause
Solution
References


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