My Oracle Support Banner

Unable to save LDAP details from UI (Doc ID 2801424.1)

Last updated on AUGUST 29, 2021

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.1.1 and later
Information in this document applies to any platform.


Problem Description
Unable to save LDAP details in Configuration screen due to following error

SMService.log (APP server)
[11-08-21 14:45:42,461 GMT PM] [ERROR] [APP] [SMS] [NA] [CONFIGURATIONSERVICES]

javax.naming.NamingException: LDAP connection has been closed

  at com.sun.jndi.ldap.LdapRequest.getReplyBer(

  at com.sun.jndi.ldap.Connection.readReply(

  at com.sun.jndi.ldap.LdapClient.ldapBind(

  at com.sun.jndi.ldap.LdapClient.authenticate(

  at com.sun.jndi.ldap.LdapCtx.connect(

  at com.sun.jndi.ldap.LdapCtx.(

  at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxFromUrl(

  at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(

  at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(

  at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(

  at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(

  at javax.naming.spi.NamingManager.getInitialContext(

  at javax.naming.InitialContext.getDefaultInitCtx(

  at javax.naming.InitialContext.init(

  at javax.naming.InitialContext.(





  at com.iflex.fic.newservice.ServiceProxy.invokeService(

  at com.iflex.fic.newservice.NewServiceMaster.provideService(

  at com.iflex.fic.newservice.DynamicServiceManager.provideService(

  at com.iflex.fic.ficserver.JavaRequestHandler.handleRequest(


Steps to Reproduce
Try to enable LDAP authentication by saving LDAP details in configuration screen

Business Impact
Unable to enable LDAP authentication on OFSAA system


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.