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XM Dimensions Selector - Hierarchical Dimension Cannot Expand Nodes (Doc ID 2801540.1)

Last updated on SEPTEMBER 06, 2021

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.3.2 and later
Information in this document applies to any platform.

Symptoms

Experience Manager(XM) Hierarchical dimension selector cannot expand child nodes

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open XM and select the project under Rules Tab
2. Project>Subcategories>Guided Navigation>packaging
3. On the Right hand pane click "Add" link on the 'Location' field(A pop up appears)
4. Now under "Available refinements " Expand the "► ABC_HIERARCHY"
5.Selector for ►XYZ is not able to drill down further however search works fine



Cause

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In this Document
Symptoms
Cause
Solution
References


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