XM Dimensions Selector - Hierarchical Dimension Cannot Expand Nodes
(Doc ID 2801540.1)
Last updated on JUNE 15, 2022
Applies to:
Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.3.2 and laterInformation in this document applies to any platform.
Symptoms
Experience Manager(XM) Hierarchical dimension selector cannot expand child nodes
STEPS
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The issue can be reproduced at will with the following steps:
1. Open XM and select the project under Rules Tab
2. Project>Subcategories>Guided Navigation>packaging
3. On the Right hand pane click "Add" link on the 'Location' field(A pop up appears)
4. Now under "Available refinements " Expand the "► ABC_HIERARCHY"
5.Selector for ►XYZ is not able to drill down further however search works fine
-----------------------
The issue can be reproduced at will with the following steps:
1. Open XM and select the project under Rules Tab
2. Project>Subcategories>Guided Navigation>packaging
3. On the Right hand pane click "Add" link on the 'Location' field(A pop up appears)
4. Now under "Available refinements " Expand the "► ABC_HIERARCHY"
5.Selector for ►XYZ is not able to drill down further however search works fine
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |