ESIC BATCH STATUS SHOWING COMPLETED SUCCESSFULLY BUT NO TASKS WERE STATED (Doc ID 2802151.1)

Last updated on MAY 21, 2023

Applies to:

Symptoms

When OFSAA Batch was triggered by ESIC through external shell script which is called by Autosys. In Batch monitor, OFSAA Batch status showing completed successfully but none of the tasks were started.

We observe this problem occurred sporadically usually when multiple batches were triggered concurrently.

We can see the below error in the iccserver.log file.

[15-03-21 23:49:21,234 GMT PM] [DEBUG] [APP] [ICC] [BIND VARIABLES DDL Query for debug] : [SELECT v_batch_status FROM batch_run WHERE v_batch_run_id = PROFITVIEW_ReferenceData_CoverageORG_20210315_71]
[15-03-21 23:49:21,194 GMT PM] [DEBUG] [APP] [ICC] Requested for [ReveleusServerGateway][LoginUser] Key = StatusMessage, Value = [S][SMSME.SMSLOGIN_MSG]
[15-03-21 23:49:21,235 GMT PM] [DEBUG] [APP] [ICC] Starting batch execution.
[15-03-21 23:49:21,235 GMT PM] [DEBUG] [APP] [ICC] Logging message to message server: 000118PROFITVIEW_ReferenceData_NIEFee_20210315_71##ICC##NOTASKID##ICC_0004##ICC.BATCHMONITOR.BATCH_START##PVIEWBATCH##INFORM
[15-03-21 23:49:21,235 GMT PM] [DEBUG] [APP] [ICC] Illegal userid or password
[15-03-21 23:49:21,235 GMT PM] [DEBUG] [APP] [ICC] Writing to native socket: ##ICC##XB##-1##-4##Authentication of user for native request failed.## with padding
[15-03-21 23:49:21,235 GMT PM] [DEBUG] [APP] [ICC] Fetching executable jobs' list.

Changes

Cause

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