My Oracle Support Banner

Unable To Upload Document to TBAML Case (Doc ID 2802439.1)

Last updated on AUGUST 31, 2021

Applies to:

Oracle Financial Services Trade-Based Anti Money Laundering Enterprise Edition - Version 8.0.8 to 8.0.8 [Release 8]
Information in this document applies to any platform.

Symptoms

ECM 8.0.8

Error while uploading file to CASE via "Add Evidence".

UMMService.Log

[05-08-21 05:55:54,583 GMT AM] [ERROR] [WEB]  [UMM]  [NA] [DOCUMENTMANAGERHELPER]
java.io.IOException: Failed to copy file to App
at com.iflex.fic.util.DocumentManagerHelper.UploadDocument(DocumentManagerHelper.java:407)
at com.ofs.aai.ojff.services.DocumentUploadService.copyFromTempToDocStore(DocumentUploadService.java:503)
at com.ofs.aai.ojff.services.DocumentUploadService.doFileUploadToTemp(DocumentUploadService.java:395)
at com.ofs.aai.ojff.web.service.FormUIService.uploadDocument(FormUIService.java:96)
at com.ofs.aai.ojff.web.handler.FFHandler.handleUploadDocument(FFHandler.java:879)
at com.ofs.aai.ojff.web.handler.FFHandler.handleRequest(FFHandler.java:159)
at com.ofs.aai.ojff.web.FFController.handleRequest(FFController.java:99)
at com.ofs.aai.ojff.web.FFController.doPost(FFController.java:130)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:295)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:260)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:137)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:353)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at com.mantas.platform.servlet.UTF8Filter.doFilter(UTF8Filter.java:23)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at com.iflex.fic.filters.FilterServlet.doFilter(FilterServlet.java:1225)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at com.iflex.fic.filters.EncodingFilter.doFilter(EncodingFilter.java:105)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3797)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3763)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:344)
at weblogic.security.service.SecurityManager.runAsForUserCode(SecurityManager.java:197)
at weblogic.servlet.provider.WlsSecurityProvider.runAsForUserCode(WlsSecurityProvider.java:203)
at weblogic.servlet.provider.WlsSubjectHandle.run(WlsSubjectHandle.java:71)
at weblogic.servlet.internal.WebAppServletContext.doSecuredExecute(WebAppServletContext.java:2451)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2299)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2277)
at weblogic.servlet.internal.ServletRequestImpl.runInternal(ServletRequestImpl.java:1720)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1680)
at weblogic.servlet.provider.ContainerSupportProviderImpl$WlsRequestExecutor.run(ContainerSupportProviderImpl.java:272)
at weblogic.invocation.ComponentInvocationContextManager._runAs(ComponentInvocationContextManager.java:352)
at weblogic.invocation.ComponentInvocationContextManager.runAs(ComponentInvocationContextManager.java:337)
at weblogic.work.LivePartitionUtility.doRunWorkUnderContext(LivePartitionUtility.java:57)
at weblogic.work.PartitionUtility.runWorkUnderContext(PartitionUtility.java:41)
at weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkManagerImpl.java:655)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:420)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:360)

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.