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Agile Export Web Service Failing after Enabling Security for Web Services With Error: "The HTTP header is missing in the incoming client request message" (Doc ID 2802642.1)

Last updated on OCTOBER 11, 2021

Applies to:

Oracle Agile PLM Framework - Version and later
Information in this document applies to any platform.


An integrations which uses the Agile export web services was failing. The below is the error, when the web service was invoked:

[2021-06-30T21:15:26.070+00:00] [xxxxxxxx-Managed1] [NOTIFICATION] [WSM-00349] [] [tid: [ACTIVE].ExecuteThread: '45' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 0000NdUlgH^Fw005zz^AyW1WrDve000001,0:2:1] [APP: AgilePLM] [partition-name: DOMAIN] [tenant-name: GLOBAL] [ ExportService] [ Export] [ oracle/wss11_saml_or_username_token_with_message_protection_service_policy] The HTTP header is missing in the incoming client request message. Service will send back a 401 Challenge to the client with response header WWW-Authenticate: BASIC realm="owsm".

Steps to reproduce:

  1. Invoke the integration that uses the Agile export web services. Refer to chapter 3 Exporting Data of Agile Product Lifecycle Management AIS Developer Guide.
  2. Get the error mentioned above.




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