Agile Export Web Service Failing after Enabling Security for Web Services With Error: "The HTTP header is missing in the incoming client request message" (Doc ID 2802642.1)

Last updated on OCTOBER 11, 2021

Applies to:

Symptoms

An integrations which uses the Agile export web services was failing. The below is the error, when the web service was invoked:

[2021-06-30T21:15:26.070+00:00] [xxxxxxxx-Managed1] [NOTIFICATION] [WSM-00349] [oracle.wsm.resources.security] [tid: [ACTIVE].ExecuteThread: '45' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 0000NdUlgH^Fw005zz^AyW1WrDve000001,0:2:1] [APP: AgilePLM] [partition-name: DOMAIN] [tenant-name: GLOBAL] [WEBSERVICE.name: ExportService] [WEBSERVICE_PORT.name: Export] [oracle.wsm.policy.name: oracle/wss11_saml_or_username_token_with_message_protection_service_policy] The HTTP header is missing in the incoming client request message. Service will send back a 401 Challenge to the client with response header WWW-Authenticate: BASIC realm="owsm".

Steps to reproduce:

1. Invoke the integration that uses the Agile export web services. Refer to chapter 3 Exporting Data of Agile Product Lifecycle Management AIS Developer Guide.
2. Get the error mentioned above.

Changes

Cause

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