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File Manager Configuration Page Errors with 'HTTP Status 404 - Not Found' While User Can Upload/Download File from Agile (Doc ID 2803124.1)

Last updated on SEPTEMBER 06, 2021

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Unable to access to File Manager configuration page with below error

Error

HTTP Status 404 - Not Found
Type Status Report
Message /Filemgr/FileManagerInfo.jsp
Description The origin server did not find a current representation for the target resource or is not willing to disclose that one exists.
Apache Tomcat/8.5.40

 

What is Working

User can upload/download file from Agile
When checking File Manager server log, can see File Manager has successfully initialized:



Steps

The issue can be reproduced at will with the following steps:

  1. Launch browser, and access to File Manager Configuration page through below URL:
    http://{file_manager_server_name}.{domain_name}:{port}/Filemgr/Configuration
  2. See error:
    HTTP Status 404 - Not Found



Cause

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In this Document
Symptoms
Cause
Solution


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