Unable To Select Multiple Anticipatory Profiles For Deletion At A Time In ECM - 8071
(Doc ID 2803693.1)
Last updated on SEPTEMBER 07, 2021
Applies to:
Oracle Financial Services Enterprise Case Management - Version 8.0.7 and laterInformation in this document applies to any platform.
Symptoms
Reported version: BD 8.0.7 and ECM 8.0.7.1
Users are unable to deleted multiple anticipatory profiles at a time for deletion.
Steps to Reproduce Problem
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1. Login to ECM application
2. Select a KYC case and navigate to 'customer' tab
3. Select a customer record and click on 'view customer details'
4. Select 2 or more records in 'Customer Anticipatory Profile' grid
5. Click on remove
Actual: Pop up message appears on the screen "Please select only 1 row" .
Expected: User should be able to delete the selected records.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |