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Documaker Receiver Is Failing With Unexpected Exception (Doc ID 2803801.1)

Last updated on SEPTEMBER 16, 2021

Applies to:

Oracle Documaker - Version 12.6.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.6.4 version, Enterprise Edition

Docmaker Receiver is failing with Unexpected exception. It is failing with nullpointer exception continuously and is building err table due to which tempdb is getting full. We have restarted ODDF and ODDP and is still failing. Jobs are not processing all way to complete and they are stuck in with 131/211 statuses.

2021-08-24 12:13:24.20 CDT-ERROR-[Receiver_#1-T1-QueueReceiver]-[QueueReceiver.java:569]-oracle.documaker.receiver.monitors.QueueReceiver.run: Unexpected exception: java.lang.NullPointerException
at oracle.documaker.bus.documaker.DocumakerBus.getBusMessage(DocumakerBus.java:190)
at oracle.documaker.receiver.monitors.QueueReceiver.run(QueueReceiver.java:515)

ERROR
-----------------------
RCV0400300003

Cause

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In this Document
Symptoms
Cause
Solution


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