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Rerate Jobs Failing Due To Null Response From Softrater (Doc ID 2804346.1)

Last updated on SEPTEMBER 03, 2021

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 5.2.0.0.0 version, RateManager

ACTUAL BEHAVIOR
---------------
Rerate jobs failing due to null response from Softrater

Several rerate jobs failing with null response from Softrater. We have tried restarting all JVMs on the softrater and bounced database. Still jobs are failing.

 

EXPECTED BEHAVIOR
-----------------------
Should receive response from SoftRater.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run rerate jobs.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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