My Oracle Support Banner

Fill up and Fill Down Shortcuts Are Not Working In Agile WebClient (Doc ID 2804436.1)

Last updated on SEPTEMBER 16, 2021

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.6.0 version, Performance

ACTUAL BEHAVIOR
---------------
Fill down shortcut is not working in web client

In the affected items tab when user select the cells and give Ctrl+Shft+U or Ctrl+Shft+D, the cells are not copying up or down. Fill up and down button is working fine but the shortcuts are not working as expected.

EXPECTED BEHAVIOR
-----------------------
The short cut Ctrl+Shft+DU and Ctrl+Shft+D should work as the Fill Up or Fill Down button

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Agile
2. Open any Change object in working status, go to the Affected item tab
3. Select a cell value that you want to copy to other item
4. Use the short cut Ctrl+Shft+D, the value does not get copied
5. Use the filldown button and observe the value get copied

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Confusing to users and both options should do the same action

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.