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No 'Re-Totaling/Auditing' Popup Received After Making Revision To Total Definition (Doc ID 2804567.1)

Last updated on SEPTEMBER 07, 2021

Applies to:

Oracle Retail Sales Audit - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms

No 'Re-Totaling/Auditing'  popup received after making revision to Total Definition.

Create a new revision for the Total being used and acknowledge the below popup message, however there's no popup displayed with the below message after creating a revision for the Total.
"Do you want to reset the audit status to Re-totaling /Auditing Required for all affected Store/days? Click Yes to apply changes made to xxxx during the next totaling/auditing run."

Steps To Recreate:
1. Create an item xxxx.
2. Create Over/Short Totals for CASH transactions
    Accountable for: CSH_OVST_A
    Accounted for: CSH_OVST_B
3. Upload sales transactions for item xxxx with tender type grouas CASH against store YYYY and business date 26-APR-2020.
4. Perform Total/Audit for the Store/Day. Over/Short totals were calculated correctly.
5. Bring CSH_OVST_B to worksheet state and approve it again to create a new revision. When the below pop up appear at the time of approving, select "No".

"Do you want to reset the audit status to Re-totaling /Auditing Required for all affected Store/days? Click Yes to apply changes made to xxxx during the next totaling/auditing run."
6. Open the Store/Day. Navigate to Over/Short totals tab. Noted that for the Accounted for total(CSH_OVST_B), System and Last reported values were populated as blank.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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