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Alerts generated for a Good/White-list match though matching event status is clean. (Doc ID 2805006.1)

Last updated on JANUARY 02, 2022

Applies to:

Oracle Financial Services Transaction Filtering - Version 8.0.8.1.0 and later
Information in this document applies to any platform.

Symptoms

Alert is getting generated with clean status though the matches are all in the Good/White-List

This still required Analyst and Supervisor to investigate and close the case following the workflow which is a manual and tedious job.

Steps to reproduce :

1) Add a Good/White-List match record as per TF user guide.
2) parse a message with a Good name and address match
3) Alert generated with clean status

Current behavior : Alert is generated with clean status for a Good/white-List match.

Expected behavior : Alert itself should not be generated for a Good/white-List match.

Cause

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In this Document
Symptoms
Cause
Solution


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