Alerts generated for a Good/White-list match though matching event status is clean.
(Doc ID 2805006.1)
Last updated on NOVEMBER 25, 2022
Applies to:
Oracle Financial Services Transaction Filtering - Version 8.0.8.1.0 and laterInformation in this document applies to any platform.
Symptoms
Alert is getting generated with clean status though the matches are all in the Good/White-List
This still required Analyst and Supervisor to investigate and close the case following the workflow which is a manual and tedious job.
Steps to reproduce :
1) Add a Good/White-List match record as per TF user guide.
2) parse a message with a Good name and address match
3) Alert generated with clean status
Current behavior : Alert is generated with clean status for a Good/white-List match.
Expected behavior : Alert itself should not be generated for a Good/white-List match.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |