Dragging Calls From Trouble Info Can Crash The System
(Doc ID 2805691.1)
Last updated on OCTOBER 15, 2021
Applies to:
Oracle Utilities Network Management System - Version 2.5.0.1.0 to 2.5.0.1.0 [Release 2.5] Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 to 2.4.0.1.0 [Release 2.4] Information in this document applies to any platform.
Symptoms
On : 2.5.0.1.0 version, Web Workspace
Dragging one call created through "Create Predicted outage" on the viewer into another similar call crashes the system.
EXPECTED BEHAVIOR ----------------------- System should not crash when doing this.
The issue can be reproduced at will with the following steps: 1. Navigate to a Non-outage event on viewer that has at lease one customer call and clue code visibile on the viewer 2. Select a near-by device and create a Non-outage event 3. From the non outage event, select the Phone icon (call symbol) and drag it to another non-outae event symbol on the viewer that has an existing customer call 4. NMS will go offline
Changes
Cause
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