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Dragging Calls From Trouble Info Can Crash The System (Doc ID 2805691.1)

Last updated on OCTOBER 15, 2021

Applies to:

Oracle Utilities Network Management System - Version to [Release 2.5]
Oracle Network Management for Utilities - DMS - Version to [Release 2.4]
Information in this document applies to any platform.


On : version, Web Workspace

Dragging one call created through "Create Predicted outage" on the viewer into another similar call crashes the system.

System should not crash when doing this.

The issue can be reproduced at will with the following steps:
1. Navigate to a Non-outage event on viewer that has at lease one customer call and clue code visibile on the viewer
2. Select a near-by device and create a Non-outage event
3. From the non outage event, select the Phone icon (call symbol) and drag it to another non-outae event symbol on the viewer that has an existing customer call
4. NMS will go offline




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