Base Deposit Required Algorithm (C1REQDEPAID) Is Not Giving The Correct Result
(Doc ID 2805711.1)
Last updated on SEPTEMBER 13, 2021
Applies to:Oracle Utilities Customer Care and Billing - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
On : 188.8.131.52.0 version, ENV - Environment
Base Deposit Required algorithm (C1REQDEPAID) is not giving the correct result
I have created a dummy ID check algorithm that will always pass 700 credit value and true for the ID check passed switch value. I use the base algorithm C1REQDEPAID and set a parameter of 650 for the Minimum Credit Value.
When I start service for a new customer, and after pressing Verify Person ID button, when I select the residential class, I always get "A deposit is required." message. It looks like the CREDIT_VALUE is not being passed from ID check to the Deposit Required algorithm.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document