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Base Deposit Required Algorithm (C1REQDEPAID) Is Not Giving The Correct Result (Doc ID 2805711.1)

Last updated on SEPTEMBER 20, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version to [Release 2.8]
Information in this document applies to any platform.


On : version, ENV - Environment

Base Deposit Required algorithm (C1REQDEPAID) is not giving the correct result

I have created a dummy ID check algorithm that will always pass 700 credit value and true for the ID check passed switch value. I use the base algorithm C1REQDEPAID and set a parameter of 650 for the Minimum Credit Value.

When I start service for a new customer, and after pressing Verify Person ID button, when I select the residential class, I always get "A deposit is required." message. It looks like the CREDIT_VALUE is not being passed from ID check to the Deposit Required algorithm.


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