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COUNT OF RELATED EVENTS IS DIFFERENT FROM THE NUMBER OF RECORDS DISPLAYED IN RELATED EVENTS (Doc ID 2805815.1)

Last updated on MAY 13, 2022

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

Count of related events is different from the number of records displayed in Related Events in Relationship tab.

Steps to reproduce:

Under home, Choose Research,

Choose “Customer” Entity type and Search for a customer and observe count and number of records .

When searched as Account entity level and observe count and number of records.

Cause

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In this Document
Symptoms
Cause
Solution


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